APPOINTMENTS
As a courtesy to your stylist, and their next guest, please arrive promptly to ensure the full amount of time for your service(s). If you are running late— your appointment may need to be shortened, and the anticipated full service may not be fulfilled. (for example; a full highlight may have to be shortened to a partial highlight, etc.)
In the event of a cancellation, or you need to reschedule, we kindly ask that you notify us at least 24 hours prior to your appointment. Calling the salon directly at (914) 218-3420 is the quickest and most reliable way to reach us for cancellations or last minute changes.
SCHEDULING
We highly recommend that you pre-book your next service prior to leaving the salon in order to have your preferred appointment date and time. You can always use our online booking system by clicking here. When booking, please provide your e-mail address and phone number in order to receive appointment confirmations and reminders.
PRICING
Our services are priced a la carte. Listed prices are starting rates that may vary based on individual stylist expertise, hair length and density, time and product usage. Please contact us for any questions on individual stylist pricing.
PAYMENTS
We accept Cash, Check, Visa, MasterCard, Discover, American Express, Apple Pay and Tap to Pay.
*A 3% fee will be added for all credit card transactions to cover processing fees. Does not apply to debit, cash or check payments.
GRATUITIES
We accept gratuities in Cash, Check, Venmo or Zelle only. Gratuities unfortunately cannot be added to credit/debit cards, checks, nor are we able to add them to gift certificates.
ONLINE BOOKING
When using our online booking system— please be aware that the services available to book online are all singular, individual services. When booking a color service, you will receive a pop up notification giving you the option for add-on services. (gloss, blow dry, haircut, etc) If you do not add any additional services to your booking queue, they will not be included in your appointment, and we likely will not have time to add them in the day of. Also, when adding additional services, if you have a preferred stylist, PLEASE SPECIFY the stylist you would like for EACH INDIVIDUAL SERVICE in your booking queue. If not, that service will automatically go to the first stylist available. (example here)
Same day appointments are not available through our online booking system. Please call the salon directly to inquire about last minute/same day availability.
REFUNDS
Due to the time and product used that goes into your custom service, Indulgence Beauty Bar does not offer refunds. We do offer adjustments to technical errors, and any errors must to be brought to our attention within 72 hours of your appointment. Any adjustment request made after 72 hours unfortunately will not be accommodated. Adjustments must be scheduled no later than 7 days after notifying the salon and need to be scheduled with the original stylist. Also, salon and stylists are not to be held liable for any damage to property during color service.
Thank you for understanding!
